No, we aren’t talking about Batman. We mean Mr. Bruce who helped our friends Jamin and Ashley Mills from The Handmade Home. After purchasing a 40 year old home, the Mills (reasonably) elected to have the home’s HVAC (Heating, Ventilation, and Air Conditioning) system and ductwork inspected. Mr. Bruce, who you can see in the picture, has been in the heating and AC repair and maintenance industry, coincidentally, 40 years. Was it serendipity?
He was absolutely amazing. He’s become our new best friend, Ashley expressed on her and Jamin’s blog, The Handmade Home. She said that Bruce was a good sport and let the Mills gang take shots of him while he checked their home’s heating and air conditioning system. Looks to us like he was having fun.
At Service Experts Heating & Air Conditioning, we offer a 100% satisfaction guarantee and were elated to hear that Bruce was living up to our guarantee. The Mills wrote that Bruce was “like the calming father figure” and included that he is the “kind of man you call on for help and can absolutely trust.”
As we require all of our NATE-certified technicians to do, Bruce took his time to explain everything, and if he wasn’t certain they understood, the Mills said he took the time to explain it again.
Just like the Mills, a vast amount of homeowners need to make decisions that affect their heating and cooling systems, beyond which system to invest in, such as (like the Mills) when [buying|purchasing|investing in]30] a home, do you keep the existing system, or does it need to be improved?
On top of answering their questions, the Mills learned the significance of having thorough maintenance of an older system and, more vital, “the importance of having the right person and company come out and do the service for you.”
While Bruce wasn’t able to provide results that were all perfect and rainbows, he was honest and explained that the decisions made when choosing which heating and air conditioning system to install in your home affects your indoor air quality and the health of your little ones (and their lungs!).
We are so proud of Bruce and him helping the Mills family with their recent air conditioner safety inspection and tune-up service. If you have an older system you want to upgrade, have issues with your indoor air quality, or are in need of a seasonal tune-up, call Service Experts Heating & Air Conditioning today and we’ll get you set up with one of our fantastic technicians, just like Bruce!