What to Expect During an AC Repair Appointment

June 25, 2016

So, suddenly your air conditioner needs repair at your Miami home and you’re not sure what to expect. It’s daunting enough to let an AC repairman into your home, but then to not be sure what they’re going to do tends to add another level of anxiety. No worries! Service Experts Heating & Air Conditioning is here to inform you on the general A/C system repair process so you will be ready when an expert AC service technician needs to come out to your house.

AC Repair Starts Simple

When the technician arrives, the first thing they should do is ask to see the thermostat. It might seem silly, but they need to take a look at it to make sure that it’s not merely a thermostat settings problem. The repairman will check that the thermostat is programmed to cool and then reduce the temperature to see if that will trigger the air conditioning system. A flawed or improperly connected wire could be the only thing that’s preventing you from having a comfortable home.

If this doesn’t resolve the trouble, the technician may ask you to see the circuit breaker box. They might switch the circuit switches to off and then back to on to see if that resolves the issue with your air conditioning system.

Getting to the nitty-gritty of AC Repair

The service tech will then most likely ask you to see the air conditioner. Same as a doctor, the technician will commence their trial and error testing process. There are many things that could be the culprit of an air conditioning system that isn’t running properly, and it’s up the technician to inspect all the possible sources starting from the most normal issues to the least. The process could take anywhere from 5 to 60 minutes or more.

During the air conditioner diagnosis, they will probably check the air filter to verify it’s not obstructed or needs to be replaced. They will inspect your AC refrigerant levels, verify the air condenser fan is spinning properly, confirm that the size of your AC is right for the size of your residence, and check the electronics, safety controls, and wiring.

Have answers, will fix

Once the air conditioning service tech has found the issue, he or she should explain all your options to you. The conversation will generally start with the technician explaining what the problem is, what part (if any) died, how or why it failed, and what that part does for your air conditioning system.

The service tech will then go into your courses of action, which will entail changing out the part and resolving the trouble, but could also involve upgrading parts of the air conditioner, the air conditioner itself, or your entire HVAC system. In particular cases, it may make more sense to buy a complete new heating and AC system, especially if the AC is past its prime, or prone to breaking down again and end up costing you more for A/C system repairs by the time it’s all said and done. The service tech will discuss how much time, effort, and cost it will take to fix the problem.

The service tech might at this point explain what could have prevented the issue or part failure and how to avoid a future issue. This generally includes proactive maintenance, which not only helps avoid an AC breakdown, but in most situations also keeps your AC system’s warranty valid. Most expert air conditioner repair businesses will offer a yearly maintenance plan so you don’t have to think about making future HVAC tune-up appointments for your systems.

Finally, they will explain the process for repairing the failed part or resolving the problem. If you decide that A/C system repair is better for you than investing in an AC system upgrade, the technician will order any parts required and set up your next appointment to repair your AC. Or, if the necessary part is already handy on their vehicle, they will move forward with the air conditioning repair work with your approval.

Remember that throughout Miami you’re in good hands with Service Experts Heating & Air Conditioning. Our technicians are NATE-certified and have undergone extensive background checks so you can feel comfortable with the men and women we send into your home. If you ever think of any questions about your A/C system or what to expect with your A/C system repair, give us a call 24/7 at 305-440-1505 and we’ll be happy to discuss the process.

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