Reviews Average Rating 596 Total Reviews Submit A Review April 23, 2018 "Mike did what he needed to do and also gave us tips" April 23, 2018 "Joshua took his time answering our questions and carefully serviced our unit." April 23, 2018 April 23, 2018 "Rhyan was very professional and informative. " April 22, 2018 April 21, 2018 "Andrey arrived on time and did excellent service. I would recommend Him to everybody." April 21, 2018 "Andrey always does good, reliable work" April 21, 2018 "on call, responded after midnight when cooling became impaired...appeared as agreed...immediately diagnosed and remediated 'slow leak' failing of coolant due to coil leak..." April 21, 2018 April 20, 2018 "The technician left a service disconnect unplugged and the system wasn't working when he left." April 20, 2018 "Josh is very knowledgeable and professional." April 20, 2018 "Tech (Donald) was very respectful, good, efficient worker" April 20, 2018 April 20, 2018 April 19, 2018 "Very personable and efficient technician" April 19, 2018 "Long time customer" April 19, 2018 April 19, 2018 "Javier was very friendly and knowledgeable and answered all questions." April 19, 2018 "took his time and checked things over real well" April 18, 2018 "My husband was with the serviceman not me sonmy comments are from what he commented only and not from firsthand. He was very helpful and informative and stayed late to b..." April 18, 2018 "Jose is the best! He is very courteous and thorough. We always feel like we received the best service for our unit." April 18, 2018 April 18, 2018 "very polite and punctual technician Please send him back the next time I need a technician." April 18, 2018 "he did a thorough review" April 17, 2018 April 17, 2018 "6 month annual check up" April 17, 2018 "Technician was very knowledgeable and friendly " April 17, 2018 "The Technician was very helpful. He showed me how to set and schedule my air handler. Took time to answer all of my questions." April 17, 2018 "Your customer service representative was knowledgeable and helpful. The service man, John, explained everything thoroughly and took care of the problem." April 17, 2018 "Al the tect really knows the unit very well." April 17, 2018 "Service technicians was very polite and very thorough. " April 17, 2018 "Jesse does a thorough and efficient job. He also explains everything that has been done." April 17, 2018 "As always the nice service man was very professional, prompt." April 17, 2018 "The technician quietly performed his work with minimal disruption to our routine. In addition, he carefully befriended the dog, eliminating the need to lock it up." April 17, 2018 "Timely and efficient" April 17, 2018 "Patrick is very professional, personable, knowledgable, and very helpful with our questions. Thank you." April 17, 2018 "Tech was very friendly and explained everything." April 17, 2018 "He was very professional and did a great job." April 17, 2018 "Ryan was very professional and explained in detail all the issues with my aging unit." April 17, 2018 "Very professional " April 17, 2018 April 17, 2018 "Very courteous and knew what he was doing." April 17, 2018 "Appt. time was 10-12......Tech arrived at 5 min. to 12." April 17, 2018 "(changed my mind) at first I thought he pointed out too many things I might need I thought he was trying to sell us stuff air is only 5 years old. got me to thinkin..." April 17, 2018 April 17, 2018 "Roger did a great job and I was happy to see he had the Terminator safety gloves. Also appreciated the professional efforts by Crystal to schedule my service call and pr..." April 17, 2018 "Thomas called before arrival...arrived on time and did a professional & thorough job." April 17, 2018 April 17, 2018 "Because everything I expected to be done was done." April 17, 2018 "Because--after all the years of using your service, this time you did not have the service man check our heat pump. They have always checked it. I called the office and ..." April 17, 2018 "Was very thorough & explained what he did. Was on time & was very pleasant. " April 17, 2018 "Been a customer for years. Always dependable and professional." April 17, 2018 "He told us about products and services but was not overly pushy, going into long sales pitch, as previous providers have done" April 17, 2018 "Roger 95. Is a very polite technician. I am always pleased with the quality of the service." April 17, 2018 "Clean and efficient" April 17, 2018 "It was nice to see a manager out here. The technician was very thorough and told me about problems and possible up comming problems." April 17, 2018 "a little late but very neat and pleasant" April 17, 2018 "Never have an issue with the service Alex is amazing. Very knowledgeable and efficient " April 17, 2018 April 17, 2018 "Robert had a trainee with him. I would expect him to be more pleasant having the trainee. Plus he wanted to do things his way. Said not one word about re-routing the dra..." April 17, 2018 April 17, 2018 "Al gives good honest advice and I feel he has my best interests in mind. " April 17, 2018 April 17, 2018 "Thomas was professional and personable. He explained his findings to me along with providing me options without pressure." April 17, 2018 April 17, 2018 April 17, 2018 April 17, 2018 "Very professional " April 17, 2018 "Very polite and friendly" April 16, 2018 "Pleasant tech" April 16, 2018 "Michael was very professional and explained all that he did as well as recommendations." April 16, 2018 "Josh was timely, friendly, courteous and thorough!" April 16, 2018 "He was very nice" April 16, 2018 "Courteous and experience with any questions I ask" April 14, 2018 "Ryan showed up on time, performed the preventative maintenance quickly, and found that the UV bulb had failed. He verified that the bulb was still under warranty, but did..." April 14, 2018 "Tech was courteous and Polite" April 14, 2018 "Good job" April 14, 2018 "I strongly feel that the diagnostic estimate I received was misleading and inaccurate" April 13, 2018 "Mr. Moore was very thorough in performing the maintenance and explained the process in plain language." April 13, 2018 "Claude Briscoe, the engineer, who was gracious and courteous, worked on the best and most efficient plan for our home and spent quite a lot of time on this. I appreciate ..." April 13, 2018 "This was very late in the day on Friday, and both Josh and Jay were helpful, in good humor, and very concerned about my comfort. Very kind. Even wore shoe covers!" April 13, 2018 "The AC unit on the roof was left disconnected after the service. We have had another local AC company re-connect the unit and install leak-stop at a much more competitive..." April 13, 2018 "because we were treated with respect and understanding.. service is quick, and techs seem to actually know what they are doing. Chris, the duct salesman did a very good ..." April 13, 2018 "Roger is familiar with the house. He did thorough and professional service to all 3 of our units." April 13, 2018 "Professional and friendly service. Howard also provided me with technical information on the condition of my unit and answers to my questions. He was knowledgable." April 13, 2018 "Everything checked out fine, was very polite and efficient. " April 13, 2018 "TO FINISH THE SURVEY" April 13, 2018 "I had to change my appointment and they were able to get me an appointment the next day" April 13, 2018 April 13, 2018 "Joshua did an excellent job of checking out our unit and was vey courteous and didn't rush to get the job done." April 13, 2018 "Tech was quick but thorough" April 13, 2018 April 13, 2018 "Donald was very honest in telling me the cause of my ac unit not working. He done a good repair and the unit is working fine. I will request Donald for my next repair." April 12, 2018 "PROFRSSIONAL, METICULOUS, THOROUGH, PERSONABLE,EFFICIENT" April 12, 2018 "Always do a great job" April 12, 2018 "Tech Bill Applewhite was very professional and did a great job explaining issues with my system. " April 12, 2018 "I have had Bill as my technician from the first time with air engineers he is the bbest tech I have ever had. We both are ex NAVY1" April 12, 2018 "Quality service. Technician Roger is very good. Very polite. I have only used air engineer's since we built our house in 1995. Very happy with them and their service. " April 12, 2018 "Friendly, courteous, fast install, reasonable price" April 12, 2018 "He always takes time to answer my questions. " April 12, 2018 "Very professional and courteous" April 12, 2018 April 11, 2018 "Owned 4 days had to have service 3 times. Called office & left message for Service Super.. Still haven,t heard from." April 11, 2018 April 11, 2018 "Technician arrived on time, was very efficient and polite." April 11, 2018 April 11, 2018 April 11, 2018 "The tech was very, neat and clean along with providing the best service possible." April 11, 2018 "Very personal service tech" April 11, 2018 "The service was efficient and unobtrusive" April 11, 2018 April 11, 2018 "Donald was early and polite." April 11, 2018 "Li has been my Technician for years. He never fails to be courteous, thoughtful, and professional. I have never had a problem with his service." April 11, 2018 April 11, 2018 April 10, 2018 "The first one who came checked all and said that I needed a new oil coil. I had difficulty getting an appointment. When I did, the man who came to install the new coil ..." April 10, 2018 "Was told on Friday that technician would investigate warranty on unit and get back to us Monday, never happened. For all he knows we are still living with no ac." April 10, 2018 "Our problem was resulted well and fast " April 10, 2018 April 10, 2018 "pleasant and did a good job" April 10, 2018 "tec. was knowledgable and couteous" April 10, 2018 April 10, 2018 "Disappointed that the installation of the equipment in June 2017 had a connection which was not tight and caused our resent problem. It took a couple days to find the pro..." April 10, 2018 "Thomas always does a great job." April 10, 2018 "Technician was very efficient and explained things to me." April 10, 2018 "Provided the necessary service." April 10, 2018 "friendly, efficient, professional, answered all my questions. " April 10, 2018 "I got tired of the technician trying to sell me something." April 10, 2018 "Answered questions and spent time with us showing us what we needed to do" April 10, 2018 "Called just before he got here,on time." April 10, 2018 "Tech was on time and very professional. " April 10, 2018 "Responsive and fixed problem" April 10, 2018 April 10, 2018 "technician was prompt and professional" April 10, 2018 "Jose is always thorough & professional. Always explains what he has done anything we might be facing down the road." April 10, 2018 "The techician, Ronnie, is very good." April 10, 2018 "Effective, courteous service" April 10, 2018 "Rhyan , while doing routine maintenance found a problem with our AC ducts. He was very thorough and professional and advised us we needed new AC ducts and got John here t..." April 10, 2018 April 10, 2018 "Both Eddie and Bill were courteous and polite" April 10, 2018 April 10, 2018 April 10, 2018 "Technician was on time, very knowledgeable and instructive " April 10, 2018 April 10, 2018 "Technician was very thorough and fixed any problems that were present." April 10, 2018 "Service was carried out in a very professional and efficient manner." April 10, 2018 "on time proper service" April 10, 2018 April 10, 2018 "The tech was prompt, courteous, thorough...and did not try to push replacement parts (filter,UV lights) on me when they were not needed at this time." April 10, 2018 "Courteous, knowledgeable." April 10, 2018 "I was not too confident in Tech's knowledge. Nothing in particular. Not sure he checked current draw on emergency heating elements and not too sure he checked air filte..." April 10, 2018 "Reliable service and follow up is declining but yours was great" April 10, 2018 "Challenging installation, handled very well by Mike Simon. " April 10, 2018 April 10, 2018 "The technician was efficient and personable." April 10, 2018 "Very thorough" April 10, 2018 "on time and efficient in servicing unit" April 10, 2018 April 10, 2018 "The person did a great check up and he is a very nice person" April 10, 2018 April 10, 2018 "Timely, thorough & courteous service " April 10, 2018 April 10, 2018 "Technician was prompt, courteous, knowledgeable, efficient." April 10, 2018 "SWIFT COMPETENT SERVICE WITH WARM AND FRIENDLY TECHS, HIGH QUALITY EQUIPMENT.." April 10, 2018 April 10, 2018 "Arrived on time, efficient and courteous. Respected my house and left everything clean." April 10, 2018 April 10, 2018 "I would like to request that Josh come out for my service work." April 10, 2018 "i want to express my deepest thanks to bill boyette for the wy he understood and took care of my problem. bill is a great credit to service experts" April 10, 2018 "man did a good job" April 09, 2018 "Prompt, efficient, friendly service. Had the part on the truck." April 09, 2018 "A problem occurred that Rhyne was not familiar with in handling. We both spoke with Mike, the supervisor, and was assured he also understood my point of view. Mike then s..." April 08, 2018 "With very good service and great service technicians keeps my A/C system working all year." April 07, 2018 "Marino understood everything about my system and told me what I had to do." April 07, 2018 "Your Representative was efficient, professional and explained everything very clearly" April 07, 2018 "Good tech" April 06, 2018 April 06, 2018 April 06, 2018 April 06, 2018 "He arrived within scheduled time frame, very professional, knew what he was doing!" April 06, 2018 April 06, 2018 " I didn’t answer right away and the guys did not leave they kept trying to contact me. Glass they cared to stay until I answered the phone. " April 06, 2018 "Mike is a trusted technician. I don't have to look over his shoulder as with some trades to see what he is doing. In fact, I am comfortable enough to permit him access to..." April 05, 2018 April 05, 2018 "Robert was extremely helpful and went the extra mile. He made sure all the work was completed for my annual check and adjusted my drains in order to work properly in the ..." April 05, 2018 "on time" April 05, 2018 "Service was quick, efficient, friendly" April 05, 2018 "WHY NOT??" April 05, 2018 "Always professional, efficient, and affordable." April 05, 2018 "Was extremely professional, and explained everything in detail." April 05, 2018 "service was done on time and tech did a good job." April 05, 2018 "I sometimes do not get a call before they are coming. I'd like a reminder call or text the day before." April 04, 2018 "Tech was very professional " April 04, 2018 "He knew what he was doing and got about the job quicklly and efficiently. He did not try to "upsell" any more products. I appreciate that. " April 04, 2018 April 04, 2018 "Arrived on time, a little early which worked out great. Very professional" April 04, 2018 "Trevor (312) said the A/C system was in good shape." April 04, 2018 "We're prompt, very courteous, good service." April 04, 2018 "Technician was here on time and explained the services he was providing." April 04, 2018 "The technician was very professional and respectful " April 04, 2018 "I've had Al several times and he is friendly, courteous and knowledgeable." April 04, 2018 April 04, 2018 "We had a tune up and requested an estimate to replace a unit for our bonus room upstairs. Our AC getting the tune up makes a loud sound when shutting off. We noted this..." April 04, 2018 "Our technician was most polite and respectful. We were informed of what was needed, (a new UV bulb), and provided the opportunity to have it replaced while he was on loca..." April 03, 2018 "Professional presentation, and explanation of service provided." April 03, 2018 April 03, 2018 April 03, 2018 "Excellent service. Technician was informative and efficient in locating the problem. " April 03, 2018 "The technician seen very knowledgeable. He explained his findings and the possibility of needing a new unit in the future." April 03, 2018 "Michael did a good job and help set me up with a sales rep on getting a system replacement ." April 03, 2018 "Very professional" April 03, 2018 April 03, 2018 "Good and thorough maintenance " April 03, 2018 "technician was very prompt, courteous and efficient" April 03, 2018 "Your associate was very knowledgeable and did an outstanding job! " April 03, 2018 "efficient and thorough service" April 03, 2018 "Getting the new system has improved the AC in my home 100%" April 03, 2018 "Very knowledgeable technician, diagnosing my compressor." April 03, 2018 "on time" April 03, 2018 April 03, 2018 "very professional knew this job what he was doing" April 03, 2018 April 03, 2018 "Good service" April 03, 2018 "Job was scheduled and completed without any issues." April 03, 2018 "James Bass does a great job and never misses anything." April 03, 2018 April 03, 2018 "because that's what I felt " April 03, 2018 " Service was on time" April 03, 2018 "AC runs great - very efficient " April 03, 2018 April 03, 2018 "The tech was on time, quick but I felt he was through., He was a very nice person." April 03, 2018 "Donald was friendly, very efficient, on time arrival, seemed to know his business. He explained his suggestions very well. Would like to have him again next time." April 03, 2018 "satisfied with service" April 03, 2018 "The service was done quietly and quickly. The service man was very pleasant and helpful." April 03, 2018 "Service man was very good at his job and respectful" April 03, 2018 "Excellent service no complain for workmanship and knowledge the technician have " April 03, 2018 "Professional and friendly " April 03, 2018 April 03, 2018 "Efficient & professional-" April 03, 2018 "Very knowledgeable" April 03, 2018 "Denis, is an outstanding professional. He called ahead to give the ETA, arrived on time and went right to work. The weather was cold outside. " April 02, 2018 "Techs were personable, knowledgeable, and efficient." April 02, 2018 April 02, 2018 "Bill was very courteous and knowledgeable. " April 02, 2018 "Very friendly. Excellent service. Very prompt " April 02, 2018 "Me. Sean was extremely proficient with this service call. Had Great interpersonal skills...did a GREAT job explaining what he did on this service call, answered ALL quest..." April 02, 2018 "Robert was professional, personable and polite. " April 02, 2018 "Was courteous, efficient, and explained what was needed for my system." April 02, 2018 "Your service tech Joshua was excellent. Very thorough; very efficient. " April 02, 2018 "Rhyan corrected a problem all past technicians only patched" April 01, 2018 March 31, 2018 March 31, 2018 "Jimmy was very friendly and got on with the job. He also seemed knowledgeable. Also the people in the office (Deborah) are very efficient at replying to e mails." March 31, 2018 March 30, 2018 "Great help. Would highly recommend Mike to any one." March 30, 2018 "Jimmy was professional, explained everything clearly, had a pleasant style, and very competent." March 30, 2018 "Robert was knowledgeable & provided great service" March 30, 2018 "Technicians (Donald & Holden) were very professional and knowledgeable. They offered tips on maintenance, checked attic ducts. " March 29, 2018 "John answered all my questions, listened to my concerns and gave professional feedback and recommendations for care of the unit." March 29, 2018 "Knows his craft, timely and professional" March 29, 2018 "He did a good job and explained everything he did and what I possibly needed to do " March 29, 2018 "Technician was professional and courteous and completed the service as expected." March 28, 2018 "Bill A. is a very pleasant man that is always courteous, and seems to know what he is doing, and does it well." March 28, 2018 "No introduction, no name tag. Arrived at 11:25, in my unit at 11:27 without equipment/tools. Came in then had to go back to van to get equipment, not sure why he did not..." March 28, 2018 "Acted very professional and got done with the job in a reasonable time." March 28, 2018 "PunctuAl, efficient, recommended areas of concern and possible need for further action." March 28, 2018 "Technician was very professional and knowledgeable " March 28, 2018 "He did his job explained what he was doing. Was pleasant to talk to.." March 28, 2018 March 27, 2018 "technician completed job in a courteous and effective manner " March 27, 2018 March 27, 2018 "The technician was competent and friendly" March 27, 2018 "The service representative was able to find the problem and solve it." March 27, 2018 "This is the second questionnaire from you guys GIVE IT UP! YOU ARE SPOILING A GOOD TNING!" March 27, 2018 "Roger very knowledgeable about what he was doing and explained same to me when I had questions." March 27, 2018 March 27, 2018 March 27, 2018 "Very satisfied Mike explained to me what he will have to repair and why." March 27, 2018 "excellent service tech, friendly, helpful in explaining what was needed" March 27, 2018 March 27, 2018 March 27, 2018 March 27, 2018 "Dennis has been our technician for years. He knows the system inside and out, is always very professional and helpful. We would be very upset if anything ever happened ..." March 27, 2018 "I do not need to have them try to sell me something. Our air system was purchased through you guys. It does an awesome job. But everytime they try to sell me something. T..." March 27, 2018 "Very helpful " March 27, 2018 "The spray used to spray coils was overpowering. Have never had this experience befor " March 27, 2018 "Tech was very friendly. He did his work quickly and professionally." March 27, 2018 "the technician resolved our problem items and answered and explained all related questions. Not only was he professional, he responded to things prior technicians had not..." March 27, 2018 "He was on time, polite, and efficient." March 27, 2018 "Friendly and professional " March 27, 2018 "Responsive, thorough, efficient." March 27, 2018 March 27, 2018 March 27, 2018 March 27, 2018 "THE TECHNICIANS WERE VERY KNOWLEDGEABLE AND FRIENDLY. THEY WENT ABOUT THEIR ASSIGNMENT AND COMPLETED IT TO PERFECTION." March 27, 2018 "Alex is very efficient." March 27, 2018 "Terry is the best. Very knowledgeable. Extremely kind and polite." March 27, 2018 "Everyone is always polite, helpful, and knows what they are doing...very competent. Alex is an asset to the company." March 26, 2018 "The technician found the problem with my system quickly and told me to call for a manager to come and look at it." March 26, 2018 "Courteous, prompt, efficient, personable" March 21, 2018 "Technician cleaned the system and installed a part to retard corrosion of aluminum blade, done efficiently. " March 20, 2018 March 20, 2018 "LEE HAS BEEN HERE BEFORE AND HE ALWAYS PROVIDES EXCELLENT SERVICE." March 07, 2018 "The technician was very professional,excellent attitude " March 06, 2018 "He arrived on time and did the job he had to do." February 28, 2018 "Jesus es muy atencioso e profissional" February 28, 2018 "The technicians made every effort to resolve the problem and were very clear when explaining what had failed and how it would be resolved" February 28, 2018 February 27, 2018 February 27, 2018 February 27, 2018 "Job done efficiently." February 21, 2018 February 13, 2018 "on time, courteous representatives" February 07, 2018 February 07, 2018 "He came in time and did his job. My only complaint is that the company is trying to sell me a new unit and he called for a salesman to come over. When I am ready for a ..." February 07, 2018 February 06, 2018 "Jeffrey was very knowledgeable, professional and friendly." January 30, 2018 "Asked to remove the auto run on thermostat from previous service tech. Fail to perform this test, especially with the need of heat. " January 23, 2018 January 23, 2018 January 20, 2018 January 16, 2018 "the day the technician was supposed to arrive, he did not come, so we lost the entire day!" January 16, 2018 "great service" January 16, 2018 "Service technician was excellent." January 16, 2018 January 09, 2018 January 09, 2018 January 09, 2018 January 04, 2018 "efficient, professional, and on time" January 03, 2018 "The techs need to be scheduled early enough to be finished before 4 PM. Harbour Pointe Condo Building Locks access to the roof at 4PM and on weekends " January 02, 2018 "Li was very thorough and explained every question I asked. He is professional and a true asset to your company. " January 02, 2018 "Unavailable part" December 27, 2017 "Problem solved quickly. jesus is the best, has serviced our ac before." December 27, 2017 "The technician was excellent and very respectful of my house. He left everything clean and brought my attention to a rust issue on my outside units and provided a solutio..." December 26, 2017 "Satisfied " December 26, 2017 "I had a scheduled appointment on 12/19/2017 from 10AM-Noon time. I called at 12:15 as no one called and stated they were on their way. Your company advisor then said so..." December 26, 2017 "I told the person selling this unit that. I was very concerned to get a new unit since I had so many problems when they placed the prior newer one. Just as they were inst..." December 20, 2017 "Rep has been our preferred service person for multiple years & knows the systems well " December 19, 2017 "Because everything that was needed to be done was done." December 19, 2017 "On time. Very thorough doing his work." December 16, 2017 "John Acevedo is a quality person that cares about me. He performed his job with perfection and I am totally satisfied and happy. AS FAR AS I AM CONCERNED YOU NEED TO PA..." December 15, 2017 "punctual and knowledgeable. Great service." December 14, 2017 "Each gentleman who has come to our home have been courteous and professional.In the last visit we had some questions concerning a bedroom wall. He gave us some good advic..." December 12, 2017 "Technician appears to have done a very complete service" December 12, 2017 "great customer service!" December 12, 2017 "The guy who came took care of my 2 units as if he was my loving son. I had a tremendous amount of debris collection in both units that had to be cleaned out cause I have ..." December 12, 2017 December 08, 2017 "Excellent knowledgeable technician" December 08, 2017 "The technician was very friendly, very thorough." December 07, 2017 "Came on time, was very professional." December 05, 2017 "the tech. that did the service is the best. he did a great job. I have had you service this same unit before and the last guy did a 15 min service. the tech that came out..." October 04, 2017 "The service rep was very professional and successfully completed the installation." October 03, 2017 "EXCELLENT SERVICE, TECHNICIAN ACTED VERY PROFESSIONAL, Ai RRIVED ON TIME AND ANSWERED ALL THE QUESTIONS I HAD. I HAVE BEEN WITH THIS COMPANY MANY YEARS, I AM VERY SATISFI..." October 03, 2017 "2 different men came . I showed them photos I had taken in attic and asked if they could look in attic and tell me if I ned to replace my duct work or if something else w..." October 03, 2017 "Prompt and competent service by dispatcher and technician Lee" October 03, 2017 September 26, 2017 "The technician was great. He was honest, efficient and professional. Excellent problem solver." September 26, 2017 "Technician had knowledge of system and understood the code. My frustration was scheduling service, having the visit moved to the next day, and little or no comprehension..." September 22, 2017 "excellent service and knowledge best a/c company in florida especially the technician mr. LI" September 19, 2017 September 19, 2017 September 19, 2017 "Li was very thorough, courteous and knowledgeable. Tried to do all he could to restore system to working order." September 19, 2017 "Technician was very efficient an diagnosed the issue immediately he was also very personable" September 14, 2017 "Tech was good but still don't have the very expensive filters we paid for!" September 12, 2017 "The service provided was good. However, I feel I was greatly overcharged. The part was under warranty, butI was still charged close to $400.00." August 31, 2017 "all good. Techs explained things clearly and thoroughly." August 30, 2017 "Always good service from the technician who has been to my home to repair many times. Listens to what I have to say about the problem and then goes to work to repair." August 23, 2017 "Jesus was great. He explained and shared good tips for my unit to run most efficient. Thank you Jesus!" August 22, 2017 August 22, 2017 "He was prompt, polite, and answered all of my questions." August 22, 2017 "Job well done. " August 21, 2017 "You are in the business of selling services instead of focusing on customer satisfaction and peace of mind.... Your technicians (you sent two different ones) are very nic..." August 16, 2017 "Solution was very satisfactory " August 16, 2017 August 06, 2017 "Arrived early. Explained everything before performing the service. " August 03, 2017 "Excellent service John and Joe" August 03, 2017 "Timely. Informative. Friendly." August 02, 2017 "Guy showed up, worked fast, seemed competent." July 27, 2017 "Technician came out and troubleshot and got unit working within the hour." July 25, 2017 "Responsible, technicians show they really care to bring excellent service" July 25, 2017 July 23, 2017 July 23, 2017 "Li is the best!" July 20, 2017 "Office communicated regarding arrival time. Tech was very professional and complete." July 20, 2017 July 19, 2017 "Expert, professional courteous service" July 16, 2017 July 13, 2017 "It was our first experience with Service Experts, and we had called them in for a 2nd opinion. John (your service rep) displayed professionalism and well groomed custome..." July 11, 2017 July 10, 2017 "Techs Humberto Lopez excellent service.Thanks" July 06, 2017 "Mr. LI came on time (though he did not call just before coming) and performed the needed repair to our air conditioner in an efficient manner, and explained what was need..." July 06, 2017 July 05, 2017 "Jesus is very professional and courteous. He fixed the issues and provide great tips to improve performance and avoid costly issues. We would be happy to welcome Jesus ev..." July 05, 2017 July 04, 2017 "The service has always been complete and excellent. Humberto is superb." July 04, 2017 July 04, 2017 "Very courteous and professional service" July 04, 2017 June 29, 2017 June 28, 2017 "Excellent technician, presentable & friendly" June 28, 2017 "The diligence and effort by the technicians was great. They never gave up. But still, we spent too many days in a hot house." June 28, 2017 June 27, 2017 June 27, 2017 "I make it a point to request Service Experts tech, Joe, who is consistently both knowledgeable and professional. I've had many techs and he is the best!" June 27, 2017 "Awful! The service technician would not stop complaining about my AC unit and how old it was. There was nothing wrong with it as the unit is fully functional. All I wante..." June 27, 2017 "The technician was very thorough, polite, and explained everything he did. " June 26, 2017 "Great customer service." June 26, 2017 "Morning call in repair in peak season and got the requested technician, 344 Humberto the same day!" June 21, 2017 June 21, 2017 "Very timely and knowledgeable and pleasant experience " June 20, 2017 "Li is very knowledgeable and knew immediately what the problem was. He is professional and always prompt. We look forward to Li coming to check any problems we may have..." June 20, 2017 "Service was efficient and professional."
April 21, 2018 "Andrey arrived on time and did excellent service. I would recommend Him to everybody."
April 21, 2018 "on call, responded after midnight when cooling became impaired...appeared as agreed...immediately diagnosed and remediated 'slow leak' failing of coolant due to coil leak..."
April 20, 2018 "The technician left a service disconnect unplugged and the system wasn't working when he left."
April 18, 2018 "My husband was with the serviceman not me sonmy comments are from what he commented only and not from firsthand. He was very helpful and informative and stayed late to b..."
April 18, 2018 "Jose is the best! He is very courteous and thorough. We always feel like we received the best service for our unit."
April 18, 2018 "very polite and punctual technician Please send him back the next time I need a technician."
April 17, 2018 "The Technician was very helpful. He showed me how to set and schedule my air handler. Took time to answer all of my questions."
April 17, 2018 "Your customer service representative was knowledgeable and helpful. The service man, John, explained everything thoroughly and took care of the problem."
April 17, 2018 "Jesse does a thorough and efficient job. He also explains everything that has been done."
April 17, 2018 "The technician quietly performed his work with minimal disruption to our routine. In addition, he carefully befriended the dog, eliminating the need to lock it up."
April 17, 2018 "Patrick is very professional, personable, knowledgable, and very helpful with our questions. Thank you."
April 17, 2018 "Ryan was very professional and explained in detail all the issues with my aging unit."
April 17, 2018 "(changed my mind) at first I thought he pointed out too many things I might need I thought he was trying to sell us stuff air is only 5 years old. got me to thinkin..."
April 17, 2018 "Roger did a great job and I was happy to see he had the Terminator safety gloves. Also appreciated the professional efforts by Crystal to schedule my service call and pr..."
April 17, 2018 "Thomas called before arrival...arrived on time and did a professional & thorough job."
April 17, 2018 "Because--after all the years of using your service, this time you did not have the service man check our heat pump. They have always checked it. I called the office and ..."
April 17, 2018 "He told us about products and services but was not overly pushy, going into long sales pitch, as previous providers have done"
April 17, 2018 "Roger 95. Is a very polite technician. I am always pleased with the quality of the service."
April 17, 2018 "It was nice to see a manager out here. The technician was very thorough and told me about problems and possible up comming problems."
April 17, 2018 "Never have an issue with the service Alex is amazing. Very knowledgeable and efficient "
April 17, 2018 "Robert had a trainee with him. I would expect him to be more pleasant having the trainee. Plus he wanted to do things his way. Said not one word about re-routing the dra..."
April 17, 2018 "Thomas was professional and personable. He explained his findings to me along with providing me options without pressure."
April 16, 2018 "Michael was very professional and explained all that he did as well as recommendations."
April 14, 2018 "Ryan showed up on time, performed the preventative maintenance quickly, and found that the UV bulb had failed. He verified that the bulb was still under warranty, but did..."
April 14, 2018 "I strongly feel that the diagnostic estimate I received was misleading and inaccurate"
April 13, 2018 "Mr. Moore was very thorough in performing the maintenance and explained the process in plain language."
April 13, 2018 "Claude Briscoe, the engineer, who was gracious and courteous, worked on the best and most efficient plan for our home and spent quite a lot of time on this. I appreciate ..."
April 13, 2018 "This was very late in the day on Friday, and both Josh and Jay were helpful, in good humor, and very concerned about my comfort. Very kind. Even wore shoe covers!"
April 13, 2018 "The AC unit on the roof was left disconnected after the service. We have had another local AC company re-connect the unit and install leak-stop at a much more competitive..."
April 13, 2018 "because we were treated with respect and understanding.. service is quick, and techs seem to actually know what they are doing. Chris, the duct salesman did a very good ..."
April 13, 2018 "Roger is familiar with the house. He did thorough and professional service to all 3 of our units."
April 13, 2018 "Professional and friendly service. Howard also provided me with technical information on the condition of my unit and answers to my questions. He was knowledgable."
April 13, 2018 "I had to change my appointment and they were able to get me an appointment the next day"
April 13, 2018 "Joshua did an excellent job of checking out our unit and was vey courteous and didn't rush to get the job done."
April 13, 2018 "Donald was very honest in telling me the cause of my ac unit not working. He done a good repair and the unit is working fine. I will request Donald for my next repair."
April 12, 2018 "Tech Bill Applewhite was very professional and did a great job explaining issues with my system. "
April 12, 2018 "I have had Bill as my technician from the first time with air engineers he is the bbest tech I have ever had. We both are ex NAVY1"
April 12, 2018 "Quality service. Technician Roger is very good. Very polite. I have only used air engineer's since we built our house in 1995. Very happy with them and their service. "
April 11, 2018 "Owned 4 days had to have service 3 times. Called office & left message for Service Super.. Still haven,t heard from."
April 11, 2018 "Li has been my Technician for years. He never fails to be courteous, thoughtful, and professional. I have never had a problem with his service."
April 10, 2018 "The first one who came checked all and said that I needed a new oil coil. I had difficulty getting an appointment. When I did, the man who came to install the new coil ..."
April 10, 2018 "Was told on Friday that technician would investigate warranty on unit and get back to us Monday, never happened. For all he knows we are still living with no ac."
April 10, 2018 "Disappointed that the installation of the equipment in June 2017 had a connection which was not tight and caused our resent problem. It took a couple days to find the pro..."
April 10, 2018 "Jose is always thorough & professional. Always explains what he has done anything we might be facing down the road."
April 10, 2018 "Rhyan , while doing routine maintenance found a problem with our AC ducts. He was very thorough and professional and advised us we needed new AC ducts and got John here t..."
April 10, 2018 "The tech was prompt, courteous, thorough...and did not try to push replacement parts (filter,UV lights) on me when they were not needed at this time."
April 10, 2018 "I was not too confident in Tech's knowledge. Nothing in particular. Not sure he checked current draw on emergency heating elements and not too sure he checked air filte..."
April 10, 2018 "Arrived on time, efficient and courteous. Respected my house and left everything clean."
April 10, 2018 "i want to express my deepest thanks to bill boyette for the wy he understood and took care of my problem. bill is a great credit to service experts"
April 09, 2018 "A problem occurred that Rhyne was not familiar with in handling. We both spoke with Mike, the supervisor, and was assured he also understood my point of view. Mike then s..."
April 08, 2018 "With very good service and great service technicians keeps my A/C system working all year."
April 07, 2018 "Your Representative was efficient, professional and explained everything very clearly"
April 06, 2018 " I didn’t answer right away and the guys did not leave they kept trying to contact me. Glass they cared to stay until I answered the phone. "
April 06, 2018 "Mike is a trusted technician. I don't have to look over his shoulder as with some trades to see what he is doing. In fact, I am comfortable enough to permit him access to..."
April 05, 2018 "Robert was extremely helpful and went the extra mile. He made sure all the work was completed for my annual check and adjusted my drains in order to work properly in the ..."
April 05, 2018 "I sometimes do not get a call before they are coming. I'd like a reminder call or text the day before."
April 04, 2018 "He knew what he was doing and got about the job quicklly and efficiently. He did not try to "upsell" any more products. I appreciate that. "
April 04, 2018 "We had a tune up and requested an estimate to replace a unit for our bonus room upstairs. Our AC getting the tune up makes a loud sound when shutting off. We noted this..."
April 04, 2018 "Our technician was most polite and respectful. We were informed of what was needed, (a new UV bulb), and provided the opportunity to have it replaced while he was on loca..."
April 03, 2018 "Excellent service. Technician was informative and efficient in locating the problem. "
April 03, 2018 "The technician seen very knowledgeable. He explained his findings and the possibility of needing a new unit in the future."
April 03, 2018 "Michael did a good job and help set me up with a sales rep on getting a system replacement ."
April 03, 2018 "Donald was friendly, very efficient, on time arrival, seemed to know his business. He explained his suggestions very well. Would like to have him again next time."
April 03, 2018 "The service was done quietly and quickly. The service man was very pleasant and helpful."
April 03, 2018 "Denis, is an outstanding professional. He called ahead to give the ETA, arrived on time and went right to work. The weather was cold outside. "
April 02, 2018 "Me. Sean was extremely proficient with this service call. Had Great interpersonal skills...did a GREAT job explaining what he did on this service call, answered ALL quest..."
March 31, 2018 "Jimmy was very friendly and got on with the job. He also seemed knowledgeable. Also the people in the office (Deborah) are very efficient at replying to e mails."
March 30, 2018 "Jimmy was professional, explained everything clearly, had a pleasant style, and very competent."
March 30, 2018 "Technicians (Donald & Holden) were very professional and knowledgeable. They offered tips on maintenance, checked attic ducts. "
March 29, 2018 "John answered all my questions, listened to my concerns and gave professional feedback and recommendations for care of the unit."
March 28, 2018 "Bill A. is a very pleasant man that is always courteous, and seems to know what he is doing, and does it well."
March 28, 2018 "No introduction, no name tag. Arrived at 11:25, in my unit at 11:27 without equipment/tools. Came in then had to go back to van to get equipment, not sure why he did not..."
March 28, 2018 "PunctuAl, efficient, recommended areas of concern and possible need for further action."
March 27, 2018 "This is the second questionnaire from you guys GIVE IT UP! YOU ARE SPOILING A GOOD TNING!"
March 27, 2018 "Roger very knowledgeable about what he was doing and explained same to me when I had questions."
March 27, 2018 "Dennis has been our technician for years. He knows the system inside and out, is always very professional and helpful. We would be very upset if anything ever happened ..."
March 27, 2018 "I do not need to have them try to sell me something. Our air system was purchased through you guys. It does an awesome job. But everytime they try to sell me something. T..."
March 27, 2018 "The spray used to spray coils was overpowering. Have never had this experience befor "
March 27, 2018 "the technician resolved our problem items and answered and explained all related questions. Not only was he professional, he responded to things prior technicians had not..."
March 27, 2018 "THE TECHNICIANS WERE VERY KNOWLEDGEABLE AND FRIENDLY. THEY WENT ABOUT THEIR ASSIGNMENT AND COMPLETED IT TO PERFECTION."
March 27, 2018 "Everyone is always polite, helpful, and knows what they are doing...very competent. Alex is an asset to the company."
March 26, 2018 "The technician found the problem with my system quickly and told me to call for a manager to come and look at it."
March 21, 2018 "Technician cleaned the system and installed a part to retard corrosion of aluminum blade, done efficiently. "
February 28, 2018 "The technicians made every effort to resolve the problem and were very clear when explaining what had failed and how it would be resolved"
February 07, 2018 "He came in time and did his job. My only complaint is that the company is trying to sell me a new unit and he called for a salesman to come over. When I am ready for a ..."
January 30, 2018 "Asked to remove the auto run on thermostat from previous service tech. Fail to perform this test, especially with the need of heat. "
January 16, 2018 "the day the technician was supposed to arrive, he did not come, so we lost the entire day!"
January 03, 2018 "The techs need to be scheduled early enough to be finished before 4 PM. Harbour Pointe Condo Building Locks access to the roof at 4PM and on weekends "
January 02, 2018 "Li was very thorough and explained every question I asked. He is professional and a true asset to your company. "
December 27, 2017 "The technician was excellent and very respectful of my house. He left everything clean and brought my attention to a rust issue on my outside units and provided a solutio..."
December 26, 2017 "I had a scheduled appointment on 12/19/2017 from 10AM-Noon time. I called at 12:15 as no one called and stated they were on their way. Your company advisor then said so..."
December 26, 2017 "I told the person selling this unit that. I was very concerned to get a new unit since I had so many problems when they placed the prior newer one. Just as they were inst..."
December 20, 2017 "Rep has been our preferred service person for multiple years & knows the systems well "
December 16, 2017 "John Acevedo is a quality person that cares about me. He performed his job with perfection and I am totally satisfied and happy. AS FAR AS I AM CONCERNED YOU NEED TO PA..."
December 14, 2017 "Each gentleman who has come to our home have been courteous and professional.In the last visit we had some questions concerning a bedroom wall. He gave us some good advic..."
December 12, 2017 "The guy who came took care of my 2 units as if he was my loving son. I had a tremendous amount of debris collection in both units that had to be cleaned out cause I have ..."
December 05, 2017 "the tech. that did the service is the best. he did a great job. I have had you service this same unit before and the last guy did a 15 min service. the tech that came out..."
October 04, 2017 "The service rep was very professional and successfully completed the installation."
October 03, 2017 "EXCELLENT SERVICE, TECHNICIAN ACTED VERY PROFESSIONAL, Ai RRIVED ON TIME AND ANSWERED ALL THE QUESTIONS I HAD. I HAVE BEEN WITH THIS COMPANY MANY YEARS, I AM VERY SATISFI..."
October 03, 2017 "2 different men came . I showed them photos I had taken in attic and asked if they could look in attic and tell me if I ned to replace my duct work or if something else w..."
September 26, 2017 "The technician was great. He was honest, efficient and professional. Excellent problem solver."
September 26, 2017 "Technician had knowledge of system and understood the code. My frustration was scheduling service, having the visit moved to the next day, and little or no comprehension..."
September 22, 2017 "excellent service and knowledge best a/c company in florida especially the technician mr. LI"
September 19, 2017 "Li was very thorough, courteous and knowledgeable. Tried to do all he could to restore system to working order."
September 19, 2017 "Technician was very efficient an diagnosed the issue immediately he was also very personable"
September 12, 2017 "The service provided was good. However, I feel I was greatly overcharged. The part was under warranty, butI was still charged close to $400.00."
August 30, 2017 "Always good service from the technician who has been to my home to repair many times. Listens to what I have to say about the problem and then goes to work to repair."
August 23, 2017 "Jesus was great. He explained and shared good tips for my unit to run most efficient. Thank you Jesus!"
August 21, 2017 "You are in the business of selling services instead of focusing on customer satisfaction and peace of mind.... Your technicians (you sent two different ones) are very nic..."
July 13, 2017 "It was our first experience with Service Experts, and we had called them in for a 2nd opinion. John (your service rep) displayed professionalism and well groomed custome..."
July 06, 2017 "Mr. LI came on time (though he did not call just before coming) and performed the needed repair to our air conditioner in an efficient manner, and explained what was need..."
July 05, 2017 "Jesus is very professional and courteous. He fixed the issues and provide great tips to improve performance and avoid costly issues. We would be happy to welcome Jesus ev..."
June 28, 2017 "The diligence and effort by the technicians was great. They never gave up. But still, we spent too many days in a hot house."
June 27, 2017 "I make it a point to request Service Experts tech, Joe, who is consistently both knowledgeable and professional. I've had many techs and he is the best!"
June 27, 2017 "Awful! The service technician would not stop complaining about my AC unit and how old it was. There was nothing wrong with it as the unit is fully functional. All I wante..."
June 26, 2017 "Morning call in repair in peak season and got the requested technician, 344 Humberto the same day!"
June 20, 2017 "Li is very knowledgeable and knew immediately what the problem was. He is professional and always prompt. We look forward to Li coming to check any problems we may have..."