korngold K. miami, florida March 27, 2023 "They showed up on time very professional knew what they were doing and got the job done!"
mrs newman-gamboa N. coral gables, florida March 26, 2023 "Reliable, friendly service; good service plan"
filomena C. aventura, florida March 24, 2023 "Very professional, confident re work, service. Thank you"
vamsi V. hialeah, florida March 23, 2023 "I scheduled a service for my tankless water heater between 10-1, I call at 1:30 to ask to the status of the technician. The lady who answered did not understand what I was telling her. At 3pm I get a call from the technician saying hes coming to service the AC. I call back the company and they tell me that they cant service my water heater and its a different service."
rosa E. coral gables, florida March 22, 2023 "Your technicians are always professional, respectful of my home and very knowledgeable."
mrs daniels D. miami, florida March 13, 2023 "Over many years Service Experts has provided reliable courteous service."
mr seiden S. north miami beach, florida March 06, 2023 "Been a satisfied customer of the company for years."
mr bedenbaugh B. miami springs, florida February 26, 2023 "Clean and professional, respects appointment times"
mr moure M. coral gables, florida February 19, 2023 "Wasted time with the trainee, diagnostic was not convincing, parts estimate was not communicated as promised the next day. No service over the weekend!!"
mrs brieant B. coral gables, florida February 11, 2023 "Professional, capable, and courteous technicians."
mrs. marse dare D. coral gables, florida February 02, 2023 "William did an especially thorough job. Came on time. Was courteous and efficient."
p courtney C. miami, florida January 18, 2023 "Your Technician, Will, is the best I've met. All of your staff has been outstanding!"
mrs estorino-hills E. coral gables, florida January 08, 2023 "I am on the Advantage program, where we lease the A/C units. The two units were installed incorrectly, thus causing the heating to fail and only blow out cold air. That's what made this visit necessary. Your technicians fixed the issue by adding additional wiring to the units so the heating would work."
mr joseph J. miami, florida January 07, 2023 "I have a number of contracts with Service experts. You are the best. Especially a gentleman by the name of George."
heather U. cutler bay, florida January 01, 2023 "While the technician was courteous, after he left doing a simple annual service on our we'll functioning $9K Titan AC, he left it in a yellow error status and not working. It was not communicating to our compressor and was not cooling. I called your local number at 430p and was advised someone would call me and come back to fix the issue that was created by you. At 530p I called back again for an update and was advised your local office was now closed and someone would come out in the morning. That was unacceptable. We had to call another company to come out and fix it for us that evening. Apparently there was a connection loosed by your technician that was causing the communication error."
ms fitzgerald F. miami, florida December 16, 2022 "Jonathan was very nice, pleasant, neat and professional."
timothy S. miami, florida November 30, 2022 "We were very dissatisfied with service received by the technician who came to our home on Monday, November 28th. He informed us that there was probably a leak in our air conditioner but that he did not have the equipment to search for the leak. He informed us that a team would come the next day with the equipment. Instead, he showed up the following day to search for the leak-no team. He found the leak and told us the coil was not available and that the office would let us know when they would schedule the visit. Less than two hours later, another technician, Alvaro showed up with the coil, checked to make sure the diagnosis was correct and the job was done in less than 3 hours. Bottom line if the first technician had done his job, he could have found the leak and replaced the coil on Monday! Not very efficient. Technician Alvaro was very professional and did an excellent job."
marguerite T. miami, florida November 29, 2022 "As promised, tech came on time by 9.a.m. helpful, knowledgeable, checked my problem"
arleen and roberto P. maimi, florida November 26, 2022 "First the tech that came to my house to diagnose my air conditioner gave me wrong information. His purpose was to sell me a unit and a membership. My unit is only 5 years old. I did not need new unit. He Stated he would send receipt of service to my email and I am still waiting. After waiting 4 days and calling everyday, your company stated we are on stat list. The rep (which was very polite) on phone said he didnt have any information, that he would reach back to me that same day as soon as he heard from the person that he emailed who was in charge. He said the person usually answers him right away. That same day at around 4:15pm decided to call back, I got a new rep that said she still did not have an answer on part being ordered. I decided to cancel the Service. Had to call another company to come out, I told him I had another company come out and they diagnosed the problem as the motor of the fan was broke. That the tech from your company told us he was going to Order the part (Saturday ) and hopefully they would have it by Monday. I told the new company that I called on Monday, spoke to rep several times during the next few days and I got no answer from any of your reps other than we have no status. The new company told me parts were available at the Doral and South miami location so the part was available locally. when they installed the motor in the unit it did not work. So he called TRANE and they told him to get 2nd motor in South Miami location and that motor did not work. He then explained that your company did not dx the actual problem. He then asked me how did they diagnose the problem I then told him that person didnt even hook a machine up or anything just stuck something in and saw the compressor come on but the fan didnt so your tech thought the fan motor was the issue. The new company stated that your tech gave wrong diagnosis which now I am waiting for new parts to come because it was not the fan motor but most likely the board. Very disappointed and I want my money back for the waste of time and incompetence of the tech. I trusted him to resolve my problem quickly and accurately and he failed. I am still without air today (11/26) one week later. Plus your company did not even order the part per TRANE dealer. Thank you for such a horrible job! I will make sure not to ever recommend you and I will be calling the company to get my money back for that service call that did nothing but hinder me and my families life and ruined ourThanksgiving because they could not tell me the truth. I live in miami florida with a sick elderly person that has problems and it was not fair to keep us in limbo without even a call back to explain."
shuliang Z. miami, florida November 14, 2022 "the technician never showed up for the scheduled maintenance."
carolina williams W. coral gables, florida November 04, 2022 "This individual was very professional and answered any question I had about my air conditioners/heating system that I have."
mr vettel V. miami, florida October 22, 2022 "Our technician was very polite and followed through on ordering more filters for our next service appointment."
sandra B. miami, florida October 13, 2022 "At the end of July, it was found that the coil on my Lennox was leaking Freon. I understand supply chain issues, but for six weeks in 95 + degree temps, I could not get a straight answer out of your Customer Service dept. Half the answers were out right lies . Why would I want to continue to do business with your company ?"
mrs ibarguen I. coconut grove, florida October 11, 2022 "The work done is good but it is not finished yet."
mr schwartz S. sunny isles beach, florida October 08, 2022 "Everything good but AC was working when they came and then not while here and needed a new part. Coincidence?"
mrs fichtner F. coconut grove, florida October 04, 2022 "Jorge showed up on time and finished quickly."
jamal H. miami, florida October 03, 2022 "I had to get 2 different technicians in the same day which monopolized an entire saturday. The 2nd technician (Sergio) had to undo what the first technician (William) did and charged me for"
mr winter W. south miami, florida September 13, 2022 "The unit was initially over priced. The compressor has broken down, and even though it's under warranty, I am still being charged $2500 installation."
carlos S. pinecrest, florida September 12, 2022 "I bought my equipment (4) in November and I had problems every mont, this time, they don´t know what happened, the AC it doesn´t work and the only answer it´s "you have to wait""
juan G. doral, florida September 09, 2022 "Because Service Experts should be refunded $1,600.00 to my credit card since 09-01-22 and I did not get the refund as of today (09-09-22), instead I received a call from Christine today asking again the information in order to start the refund process ???"
mr hirsch H. north miami beach, florida September 09, 2022 "Fast response to my questions about a new unit. Quick return to install the A/C."
carlos S. pinecrest, florida September 06, 2022 "I installed 4 new A/C in November and I have problems every month. I tried many times to talk with someone and I couldnt. The call center ask the same question every time and they never have any answer. They only said Im so sorry"
mr petrillo P. bal harbour, florida September 03, 2022 "John is a great technician and helped us invthe past. He has consistently been tve best. But i also appreciate the follow up and your office adving us and confirming areival times etc. Your service has definitely improved."
cooper C. coral gables, florida September 02, 2022 "The third set of men who came, managed what the earlier ones had tried to achieve, but the equipment defeated them"
mrs nelson N. miami, florida August 31, 2022 "My service window was 11 to 1, after calling at 2 and 3 I was told both times that the tech was on his way he showed up at 4:30 did about 35 minutes of work this has happened on multiple occasions with this tech"
mr gutierrez G. coconut grove, florida August 16, 2022 "It took 4 visits over nearly 2 months at a cost of $494 before the AC was restored to normal function by George, Sr Mgr, during the last visit. Will it last? This is an AC unit purchased from SE less than 2 years ago. I have been a customer for over 20 years and, unfortunately, this recent experience leads me to conclude that the company's technicians are much inferior to Lee(retires) who provided excellent service during those many years. I also suspect that the unit I was sold by SE is a LEMON."
howard S. coral gables, florida August 16, 2022 "I needed fast service on a Sunday and the company delivered."
mr estis E. coral gables, florida August 04, 2022 "Unfortunately I don't speak Spanish fluently & requested a technician familiar with English...Did not happen"
stephen C. south miami, florida July 28, 2022 "The appointment window was from 6-10 PM, your tech arrived at 4 PM. Therefore I was not home and my wife who was working from home had to handle it. Not ideal. I am also waiting on the quote. Willing to give this another try but not off to a great first impression."
mrs jeanne ann R. coral gables, florida July 27, 2022 "While service was pretty good, the part (under warranty) needed was not available. ??"
mrs flora F. palmetto bay, florida July 23, 2022 "I did not get a discount for the service even though I pay the membership fee."
henry H. north miami beach, florida July 22, 2022 "Always prompt. Friendly technicians who do their job well."
carlos M. doral, florida July 20, 2022 "The work done was what I expected, however my frustration was that despite being promised service for Thursday or Friday, the technician did not come until late Monday This meant that there were many days where I did not have air conditioning despite being promised a quick fix."
mrs kinsey K. opa locka, florida July 15, 2022 "Techs were not prepared to resolve the problem until the third trip. Not sure if this will last."
christophe D. miami, florida July 12, 2022 "I did not get a detailed reciept of what I was paying for. Hardware that was installed was different than what I was shown."
mrs fichtner F. coconut grove, florida July 10, 2022 "Jorge showed up and fixed the problem immediately. He was Greaf! I hope hell always be my service tech!!"
mr hoff H. miami, florida July 10, 2022 "I am going on 10 days without AC, I dont think this is the best time to ask me ??"
david G. miami, florida July 07, 2022 "Service Experts has costed my and my business money and reputation by not adequately servicing my unit."
mr carrion C. miami, florida July 03, 2022 "Professional employees, good technicians, affordable prices"
mrs hirschhorn H. miami beach, florida June 24, 2022 "Call service was great. Service man was difficult, and I feel overcharged for service provided. Tech was moody"
carlos L. miami, florida May 27, 2022 "He was very informative answer all question and he was polite and accommodated"
mrs alarcon A. miami, florida May 23, 2022 "I was given false information as well as false alarms of them completing the job"
robert R. miami, florida May 21, 2022 "Would have been a10 if the person who ordered my Rheem had bothered to measure the door and realized that the new AC was not going through. A crane was ordered and the installation was done very professionally by Luis. I am happy with the new Rheem."
mr brown B. miami, florida May 09, 2022 "The technician did not have all of the parts to resolve the problem on his first visit. The system was fixed five days later once those parts arrived - it was broken for seven days. Usually I have a better experience with Service Experts."
gerry B. miami, florida May 08, 2022 "Tech that did the annual maintenance was excellent, the lower rating is because he listed on work order that a quote for additional services was required and no one contacted me."
mr banaszak B. miami, florida May 05, 2022 "The tech performed the service call quickly, too quickly. I dont believe that he disassembled my condensate drain line and cleaned it out like other service techs have done."
mrs ruotolo R. miami, florida April 17, 2022 "The technician was very polite, helpful and knowledgeable."
rodney P. miami, florida April 14, 2022 "Appointment was made and confirmed for a new a/c unit and noone showed up the did not answer had to find a different company and have more delays without ac."
mr amis A. miami beach, florida April 07, 2022 "very satisfied with the technician not so much with the customer service on the phone"
mr lajos L. north bay village, florida March 21, 2022 "Tech (Sergio) was excellent. Very professional and courteous."
dr. richard kramer . miami, florida March 20, 2022 "The technician did a very good job and handled the whole appointment well."
andres O. doral, florida March 18, 2022 "Alvaro was very respectful and show great knowledge of what was needed to do."
nathan K. miami beach, florida March 18, 2022 "The technician was great, patient, and he got the job done! A bit of chaos trying to reach anyone Sunday, the person who fields the calls could have done a much better job."
paul O. cutler ridge, florida March 13, 2022 "Explained what he did and did so in a professional manner."
mr meeks M. coral gables, florida March 11, 2022 "Each person involved, including the dispatcher did everything they could to expedite the service, and in the end the AC unit was repaired."
carolina williams W. coral gables, florida March 09, 2022 "Mike was very professional and provided excellent service. The good news is we passed our inspection with Coral Gables City Hall."
juan G. miami, florida February 25, 2022 "The work was done efficiently and to my satisfaction. The problem was resolved."
ms roth R. coral gables, florida February 19, 2022 "A/c unit did not work after the technician left."
mr alvarez A. coral gables, florida February 09, 2022 "John performed an excellent job. When he finished my air conditioner was working better than when it was new!!"
mrs schaefer S. coral gables, florida February 06, 2022 "Alain Hernandez who did the service is great. He did a thorough job on the tuneup."
mr banaszak B. miami, florida January 30, 2022 "Tech put in part request, but next morning the shop had not yet looked into part availability. Have not yet heard back on part ETA."
ms burke B. coral gables, florida January 29, 2022 "Then first technician to arrive was great. The second technician was a little annoying."
ms zwerner Z. miami, florida January 23, 2022 "The technician (Jorge) is very knowledgeable and helpful."
mrs pritchardvenis P. miami, florida January 21, 2022 "He was very nice. Very clean in doing his work."
dr weissman W. kendall, florida December 30, 2021 "a service guy found I needed a part. Part was ready and u called me for appointment to install. Guy came and they gave him the wrong part so now I have to hang around for the next appintment"
jan S. north miami beach, florida December 29, 2021 "Seemed to be a very thorough inspection of our units."
department defense D. miami, florida December 16, 2021 "The price we got was a fair price and your staff of Tech did a excellent job with the install. We are very satisfied with the quality of the job and final outcome of this project. Thank you Very much , DoD DEPT"
mrs the-ann G. miami, florida December 15, 2021 "Technician was on time, very courteous and completed the job in a safe and efficient manner."
mr ramos R. doral, florida December 14, 2021 "Service scheduked from 10-12, technitian arrived at !1:30 PM, no previous communication at all. Once he checked the equipment, no comments, moved to check the roof to check the unit, never returned to the apartment to provide feedback and conclude the visit,"
mr woolf W. coral gables, florida December 11, 2021 "Technicians were thorough, knowledgeable, and diligent in solving the problem I called in. (Typical for all answers: a "10" would be "darn near gave me heart failure the result was so good".)"
mr weissman W. kendall, florida December 03, 2021 "For the first time in over 10 years the guy did not vacuum out the tubes to my internal pump. I am disgusted and am never using you again after my contract runs out"
ms estorino-hills E. coral gables, florida November 16, 2021 "The technician was courteous and knowledgeable but the estimate for duct replacement that he gave me was not detailed enough. I expected a listiing of everything that the estimate included, such as removal and disposal of existing ducts, installing new ducts, adding air vent, cleanup, etc..."
mr donno karen and luca D. palmeto bay, florida November 02, 2021 "The technician and supervisor were great. They were very professional and helpful. They explained to me how to maintain my system better and what can go wrong if not maintained. They arrived late because of earlier jobs taking a very long time. I understand that. I was thankful they were able to come that day."
mrs herandez H. miami, florida October 28, 2021 "He was pleasant and he did a great job cleaning and checking the air conditioning"
mr williams W. coral gables, florida October 20, 2021 "The technician took the time and also showed Me our problem. It made me feel confident that he would be able to resolve our problem. I requested for him to do our job needed to get our air conditioner to work properly again."
melba G. miami beach, florida October 11, 2021 "John and Daniel were very knowledgeable and professional!"
mr rickel R. coral gables, florida October 11, 2021 "Jorge was very nice and helped me get the item at no charge per my UPP and warranty."
mr seale S. miami, florida October 07, 2021 "We were satisfied with the service provided by the technician, once he arrived at our home. However, we were not pleased with the lack of professionalism by the main office. It took three phone calls to have the service rep admit that the technician was running latewas running late-two hours late. Very poor customer service and a total lack of Consideration. We are probably not renewing our contract. We asked a number of times to speak to a supervisor and our request was repeatedly denied. Shame on you,"
lilibet p. hialeah, florida October 05, 2021 "The problem continues, it was fixed for a few days and then it happened again on Sunday. Plumber was very nice so i give review a 5"
mrs davidson D. miami, florida October 05, 2021 "Came and did great service after which he explain what the problem was and what he did."
mr donno karen and luca D. palmeto bay, florida October 01, 2021 "Sergio and AJ came promptly and they were courteous and professional. I appreciated that they came in a team to work together if needed. They flushed out my system and showed me all of the issues in each aspect of my AC. They gave me options for now and in the future to keep my unit running well. They offered me a service plan, but they did not force it. Their charge was very reasonable for this one service visit."
coral gables womans club C. coral gables, florida October 01, 2021 "Technician came out to provide a quote on possible work."
alisa N. coral gables, florida September 27, 2021 "Technician came on time, was courteous and efficient"
danny L. north bay village, florida September 19, 2021 "Sergio was very professional and knowledgeable."
ben C. coral gables, florida September 16, 2021 "Service was quick and efficient, and the technician and representative were very professional and informative."
mrs kerr K. coral gables, florida September 14, 2021 "3 1/2 years and its not right yet. I guess Help Me Howard is next."
anne S. miami gardens, florida September 12, 2021 "I was lied to about the cost of the visit. I was advised that the cost would be $29. Then told the total would be $108- as I guess a courtesy, I would be allowed to pay $99. Thats the full cost of the visit without the 1st time discount. Also, Mike was a bit rude towards the end when I inquired about why a new unit would be almost $8000. As Juan Carlos started to explain, Mike said, lets cut this short. If you want to go with someone else, you can. RUDE. I wanted to know what exactly it was that I was paying for. I will never contact this company again."
dennis S. homestead, florida September 09, 2021 "Outstanding analysis and dedication to do analysis of the failure (air handler motor), obtain the part, do the repair the same day. My home has hurricane shutters up and I am nearly age 67 (elderly) with health issues and needed same day service and repairs. Customer service above and beyond what I expected. I had anxiety before he arrived and very happy now. System working very well since the repair completed."
mrs ross R. hialeah, florida September 07, 2021 "The technician was on time. He checked my air conditioning unit thoroughly. He was very nice. A credit to your company."
mr boucas B. miami, florida August 20, 2021 "The technician didn't introduce himself, was rude, and was very defensive. He also was very unhappy with my request of using the disposable boot cover and had the mask only cover the mouth but not the nose. Didn't look presentable."
mr weyman W. south miami, florida August 06, 2021 "The technician was very knowledgeable and polite. He did his work thourghly."
ginette T. miami, florida August 02, 2021 "I was very satisfied because the Tech arrived on time, which is a big plus, serviced the AC unit and cleaned up after himself and gave me tips to make sure that I change the filter on time in order to maintain good performance from the unit."
mr amis A. miami beach, florida August 01, 2021 "I called for a leak from my Mini-Split, it is leaking on the inside. The Tech did not even take the mini cover off, I did. Then he placed tape on top of tape that I had placed tying to stop the leak. He did vacuum the drain line for about 10 mins. then ask me how I wanted to pay. I've been a customer of SE for years and never have I been so disappointed."
mr walz W. doral, florida July 26, 2021 "The 2 men who came out and installed the inside/outside units came in a timely manner and systematically performed their job in a very professional way."
merline L. miami, florida July 26, 2021 "I called at 9:04 asking for emergency service. The rep said she put me on the list and would send an email confirmation. I never got the confirmation. I called again at 10:28am asking for a confirmation or a time frame. She said they could not give me a time frame. I called at 3:12pm because no one had called no one had come. I still did not receive a confirmation. I called another company and they were there within 30 minutes. I called to cancel with you at 5:26pm."
mr williams W. coral gables, florida July 17, 2021 "Jesus was very good on explaining what and why the process of service maintenance. Very professional!"
barbara D. miami, florida July 17, 2021 "They identified and fixed the problem. They explained what I needed to do to maintain my AC."
mrs goldbarg G. miami, florida July 12, 2021 "Response was very quick and service was efficient and profesional"
mrs hersh H. miami, florida July 11, 2021 "The maintenance tech was very good. He was friendly and did a thorough job, and explained everything he was doing well"
alberto M. miami shores, florida July 10, 2021 "Easy to schedule. Technician was punctual, very knowledgeable, and did an excellent maintainance in the units."
mr correa C. homestead, florida July 05, 2021 "Roberto was very helpful addressing my questions, but since I have a yearly maintenance contact with you, I was surprised I was actually charged $78 for a visit just to chat about my ac unit. I was charged for a diagnostic in which nothing else was done. Based on heat levels outside of the house was explained that was the reason unit not operating as to be expected but never thought I was going to be charged for just a visit."
mrs baltodano B. miami, florida July 04, 2021 "The person that came worked very focus on his work and on details making sure that every thing was ok"
mr hayes H. coral gables, florida July 03, 2021 "Because made extra efforts to ensure a complete check up."
alicia F. miami, florida July 01, 2021 "Very professional evaluation and information of the problem with the AC."
edurdo M. miami, florida June 23, 2021 "SERGIO ANSWER ALL MY QUESTIONS AND GAVE ME THE BEST OF SOLUTIONS TO FIX THE PROBLEM"
mrs enekes E. miami, florida June 23, 2021 "The initial crew who came they just did half of the just improperly. They havent use proper gland, only connected one of the AC and we were without AC for two days. Horrible experience. Fortunately, you have sent your supervisor and my regular guy to fix the crap what your first crew left behind. I am super satisfied with their work."
mr ramos R. doral, florida June 17, 2021 "Good efficient service, on time appointment. Service technician was very cortéis and polite. Answered our questions and concerns."
martha S. miami, florida June 17, 2021 "Jay is an expert plumber, fast, and efficient. He came early to set up, did the job in good time, then cleaned up. I had a clean area when he left. He's personable and friendly, keeping contact professional. I would recommend his services to anyone."
mrs davidson D. miami, florida June 16, 2021 "Tech came and cleaned my system and explained to me ways to help keep it clean"
mr seiden S. north miami beach, florida May 28, 2021 "Although probably not his fault, the service consultant was 2 hours late beyond the 10-12 pm time frame provided by the company to me. Also, no one from the office bothered to call and advise me of the potential for an additional 2 hour delay. When I called the office the last time that day, I asked to speak to the manager and was advised that he was in a meeting. So, I asked for him to call me later. Im still waiting for the call. Many other businesses provide constant updates on the status of the service, which is much appreciated. You should trying it in the future. In any event, showing up to an appointment 2 hours late after an initial 2 hour window is not acceptable."
mr sanchez S. miami, florida May 22, 2021 "This is the first time that Service eXperts sent someone with knowledge and customer services skills."
ricardo M. key biscayne, florida May 21, 2021 "Technicians arrived at agreed time, performed the worked agreed upon, brought all needed tools, cleaned up fully, and the thus far the a/c system has functioned perfectly."
mr faradji F. coral gables, florida May 21, 2021 "Great technician and excellent job. Above and beyond expectations"
nayda H. hialeah, florida May 17, 2021 "My technician Jorge was absolutely amazing. Knowledgeable and honest."
mr barton B. miami, florida April 30, 2021 "Showed up timely manner. Nice and Courteous Didnt find anything wrong with the unit , that was the best thing"
armando C. miami, florida April 28, 2021 "Was prompt and openly communicated what was wrong with my AC unit. Showed me tips and tricks and maintenance to make sure my system was in working order. Very friendly and cooperative."
mr hayes H. coral gables, florida April 26, 2021 "Technician arrived promptly and solved the problem."
frank V. coconut grove, florida April 19, 2021 "The service provider was very professional and provided expert recommendations and explanations addressing our HVAC system."
filomena C. aventura, florida April 18, 2021 "Excellent service and professional employees from my first call to schedule an appointment to the finish of the work."
peter S. coral gables, florida April 15, 2021 "Technician was late, without any phone call to advise of the expected arrival. This is a very minor issue. I am left questioning what is appropriate service. Almost every time a technician services my air conditioning unit, different things are done. This technician skipped two things, at least one of which is usually done each time, cleaning the air handler, usually with a vacuum, and/or putting a gauge on the compressor to measure the level of the coolant. So, I am left wondering whether the service was adquate."
mrs lara L. coral gables, florida April 09, 2021 "The technician vwry pleasant and did a through and good job"
jorge R. miami, florida April 07, 2021 "Alvaro explained in detail every step he was taking. Listened. Checked all items I mentioned."
mrs olin O. miami beach, florida April 05, 2021 "Mike is the best. Extremely knowledgeable and always takes very good care of his customers"
jim E. miami, florida April 02, 2021 "The technician was very helpful and explained the issue and was able to repair the unit quickly. He came to the house to repair the unit within a few hours from my initial call"
alberto M. miami shores, florida March 27, 2021 "The service was very thorough and the crew cleaned up perfectly after themselves. Jorge is very knowledageable."
mrs lederman L. miami, florida March 26, 2021 "This intelligent man identified issues and issues others had overlooked and restored my system."
mariano R. miami, florida March 22, 2021 "Jorge was very cooperative, informative and was able to solve the problem with great attitude and a smile on his face."
mrs r bell B. coral gables, florida March 22, 2021 "You sent a representative on a Saturday night and ordered the part we needed. On Tuesday the job was completed."
héctor A. coral gables, florida March 19, 2021 "The job was handle with knowledge and without difficulty"
rosa S. miami, florida March 16, 2021 "Excellent technician! Service provided was timely, efficient and informative."
thomas B. coral gables, florida March 14, 2021 "The technician came promptly but with the wrong part! Someone got the part number wrong when the order was placed by the prior technician a couple of days before Theres no excuse for this. Hoping our a/c doesnt break before the right part is installed"
mrs carroll C. miami, florida March 10, 2021 "Finally, after 3 service calls, the technician that came fixed the problem. Thank you. I wish I knew his name."
mrs lausell L. hialeah, florida March 05, 2021 "The technician charged me $463.00 for a service that it was much less than that. When he came home he was supposed to clean the unit. As all of the technicians, he tried to sale me an UV light for the unit. My husband told him no and he expressed very clear that we ONLY wanted to clean the unit. The unit was dripping water and he told us that it was like that because it was clocked. He flushed it but he said that he needed to change the pvc, so he used an existing pvc(mine) from my house. After his work, he charged that amount. $233 for changing the PVC(thats absurd) plus $99 for diagnosis(he was not supposed to do that) and $135 for level 3. Still waiting for a call from a manager!!"
mr mcmurray M. coconut grove, florida March 03, 2021 "Technician arrived as scheduled and was efficient"
bill S. coral gables, florida February 25, 2021 "Good competent service. Would have appreciated more feedback on what the technician found and what he did."
blane D. miami beach, florida February 25, 2021 "He remembered details about my apartment and ac unit."
mrs dunkin D. coral gables, florida February 22, 2021 "Good work showing up and diagnosing the problem and solving it."
mr parsons P. miami, florida February 17, 2021 "Instillation was professional and through, timely and handled cleanly"
alberto I. miami, florida February 17, 2021 "John was efficient and clearly and directly answerd my questions. When he was done, he let me know what he had done and asked if I had further questions. Very professional."
ilene B. miami springs, florida February 02, 2021 "Always on time, always does an amazing job. Service we trust."
mr malone M. miami, florida January 24, 2021 "Ruben called in advance and arrived well within the time window. He did a very thorough maintenance and cleaning."
mr jim D. homestead, florida January 23, 2021 "The tech did not explain any alternatives to the thermostat"
theann G. miami305243, florida January 17, 2021 "He was very prompt and professional. The work was done in a timely manner and he was very courteous."
james B. miami, florida January 14, 2021 "He was thorough in checking, testing, and servicing all parts of the system."
jan S. north miami beach, florida December 26, 2020 "My problem was discovered during a routine service inspection and the required parts were located and installed very quickly. Well Done."